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THE COMPLETE FEATURE GUIDE

Everything in its right place.

Explore the tools behind a clearer customer relationship. Every capability below has its own explanation and the first plan that includes it.

89 individual features11 areas of work4 plans
Inside LeadBin / TodaySAMPLE WORKSPACE
LeadBin Today workspace showing customer priorities and next actions
EXPLORE THE WORKSPACE

A place for every part of the work.

Plan labels show the minimum tier for a generally available feature. Higher plans include the lower tiers. Some features still depend on role, setup, or a workspace-specific release gate.

01 / 11

Customer records

Keep the people, organizations, and context behind every next step together.

Free+

People

Maintain individual contact profiles with the details and history your team has actually recorded.

Free+

Companies

Organize account details and open the contacts, opportunities, tasks, and notes related to each organization.

Free+

Record associations

Link people, companies, opportunities, and work items so a teammate can follow the relationship without recreating it.

Free+

Contact activity

See saved touchpoints and updates in context. Missing off-platform activity is not inferred.

Free+

Notes

Record the details of a conversation or decision alongside the relevant customer record.

Free+

Record search and filters

Find the right customer or work item in workspace-scoped lists and search results.

Starter+

Contact Journey

Follow saved forms, notes, and matched activity for a person in chronological context, with source coverage kept visible.

Free+

People Import Center

Preview CSV or Excel files, review exact-email updates, and download row-level results. Ambiguous matches are held for review; workspace contact limits still apply.

Free+

People workbench

Search and filter the full workspace, edit common sales fields inline, and review selected-record changes before applying them.

Free+

Shared prospect lists

Organize contacts in workspace-shared static or filter-based lists without starting outreach automatically.

Free+

Company CSV imports

Preview and import up to 250 companies from a CSV file in the selected workspace. Existing matches are skipped; no marketing consent is created.

Growth+

Custom fields

Capture team-specific details on supported records without forcing them into a note or an unrelated standard field.

Growth+

Saved views

Return to frequently used list filters and sorting without changing the underlying records.

02 / 11

Daily work & priorities

Turn recorded customer activity into an understandable action list.

Free+

Basic Today view

Start with a simple view of the tasks and customer work that need your attention.

Starter+

Full Today workspace

Review tasks, meetings, pipeline items, tickets, and next actions in one connected daily view.

Free+

Tasks

Create, assign, date, and complete follow-ups linked to the people or accounts involved.

Free+

Calendar

Review tasks and LeadBin meetings in month, week, or day view. Switch between assigned tasks and the whole workspace; connected provider events require a separate approved pilot.

Free+

LeadBin meetings

Schedule a private or workspace-visible meeting and add a supported HTTPS meeting link. Saving it does not send invitations or create a call with that external provider.

Starter+

Task views and workload

Review due, overdue, upcoming, and assigned work so ownership remains visible.

Starter+

Follow-through checks

Review recorded task progress and identify work that has not reached a saved next step.

Growth+

Revenue Rescue

Surface recorded missed follow-ups, quiet deals, renewals, reactivation candidates, and proposal follow-up with links to the evidence.

Growth+

Finding explanations

Open the source and reason for a Rescue finding before deciding whether it deserves action.

Growth+

Finding actions

Create a task, log a call, or snooze a supported finding without treating urgency as a predicted outcome.

Growth+

Scout assistant

Explore linked records, ask grounded questions about workspace activity, and prepare human-reviewed drafts, subject to permissions and data-sharing choices.

03 / 11

Teamwork

Discuss the next step in the same workspace as the customer work.

Free+

Team updates

Keep one shared conversation for active members of a workspace, with messages that remain available after leaving the page.

Free+

Direct and group messages

Keep an ongoing private conversation with one or more active members of the same workspace; only its participants can open it.

Free+

Record conversations

Discuss a company or opportunity beside its CRM context. Ticket-linked conversations require a plan with Tickets.

Free+

Replies, mentions, and search

Reply to a message, mention a teammate, and search supported conversations without crossing workspace boundaries.

Free+

Unread and pop-out chat

See unread conversation alerts and keep a compact Teamwork window open while working elsewhere in LeadBin.

Free+

Conversation follow-up tasks

Turn a workspace or record message into an assigned task linked back to its source. Private messages cannot become workspace-visible tasks.

Free+

LeadBin video meetings

Start a private member call from Teamwork or a workspace-visible Calendar meeting, with audio, video, screen sharing, and temporary in-call chat. Rooms allow up to eight participants for 60 minutes; monthly capacity is shared.

Free+

Manual meeting links

Share an existing Google Meet, Microsoft Teams, or Zoom link. Unscheduled Teamwork links stay beside Calendar, not on its dated grid. LeadBin video calls are available to signed-in workspace members, subject to shared usage limits.

04 / 11

Pipeline & deals

Follow opportunity progress while keeping entered amounts distinct from earned revenue.

Free+

Opportunities

Track each deal with its stage, owner, amount, currency, close date, and linked relationships.

Free+

Pipeline board

Move and review opportunities by stage using the process your workspace has configured.

Free+

Pipeline configuration

Adapt stages and pipelines to supported sales processes rather than forcing every deal into one path.

Starter+

Pipeline starter templates

Install a guided stage structure for a common sales process, with review before making it part of your workspace.

Starter+

Pipeline Pulse

See stage distribution, movement, deal values, and recorded conversion evidence in a dedicated dashboard.

Starter+

Stage aging

Inspect how long open deals have sat in their current stage using recorded stage history.

Starter+

Forecast inputs

Review recorded amounts, dates, and probabilities behind weighted estimates, including incomplete inputs needing repair.

Growth+

Proposal drafts

Prepare and version customer proposals, including supported PDF output, before any human-approved delivery.

Growth+

Recorded contracts

Keep supported contract details and milestones connected to the related opportunity; this is not a payment processor.

05 / 11

Lead capture

Give a new inquiry a clear path into the CRM and an accountable next step.

Starter+

Website forms

Build lead forms with reviewed fields and consent wording for approved websites.

Starter+

Verified embed sites

Restrict form embeds to sites your workspace has verified before accepting public submissions.

Starter+

Landing pages

Draft a focused public page around an existing form, then publish it deliberately.

Starter+

Form submissions

Record the inquiry and match or create a contact in the right workspace for follow-up.

Starter+

Form source and response views

Review where submitted leads came from and the responses captured by each form.

Starter+

Lead qualification

Apply supported qualification criteria to recorded lead details before treating an inquiry as a sales-ready opportunity.

Starter+

Lead follow-up routing

Turn an incoming form lead into assigned work instead of leaving the submission in an inbox.

Starter+

Campaign and template drafts

Prepare content and review a consent-qualified audience. Sending requires a separately approved workspace, a connected campaign provider, verified feedback, and a final review.

06 / 11

Repeatable processes

Standardize internal follow-up without silently contacting customers.

Starter+

Playbooks

Give teammates reusable prompts and questions for consistent customer conversations and handoffs.

Starter+

Task workflows

Create supported task and in-app notification rules from recorded CRM events.

Starter+

Workflow templates

Start an internal process from a reusable template, then review and activate its rules intentionally.

Growth+

Sequences

Organize timed follow-up tasks and editable drafts while keeping external delivery subject to separate review and safeguards.

Growth+

Advanced workflow rules

Add supported conditions and more specialized internal automation as the process matures.

Growth+

Outbound webhooks

Configure supported event deliveries to an endpoint you control, with workspace and role checks.

Scale+

Custom-object automation

Create task-oriented rules tied to records of a configured custom-object type.

07 / 11

Customer service

Keep support work connected to the relationship and visible to its owner.

Starter+

Tickets

Record customer issues with priority, status, reviewable history, and one or more assigned teammates.

Starter+

Support forms

Collect structured issue details into the ticket workflow where supported.

Starter+

Ticket activity and response log

Keep an auditable record of status changes and responses that actually happened; logging does not send a message.

Starter+

Ticket reporting

Review saved ticket volume, ownership, and outcomes as part of the service workload.

Scale+

Service targets

Set supported response and resolution targets by priority and review the resulting deadlines.

Scale+

Knowledge base

Maintain reusable support answers with publication and access controls.

08 / 11

QuoteBin

An optional workspace plugin for reviewed sales documents and Stripe invoices. Each workspace enables and connects it separately.

Free+

Service catalog

Save reusable services and prices for quotes and invoices in the selected workspace.

Free+

Versioned quotes

Prepare a private draft, publish a branded buyer link and PDF, and keep revisions connected to the original quote.

Free+

Separate contract approval

After quote approval, review a distinct agreement and collect the buyer’s coded approval before issuing its invoice.

Free+

Direct invoices

Draft and review an invoice without a preceding quote or contract; choose a saved contact or enter a one-time recipient.

Free+

Stripe invoice tracking

Issue through the workspace’s own connected Stripe merchant, then review delivery and payment status in QuoteBin.

09 / 11

TimeBin

Optional time tracking linked to CRM work, with evidence behind each hour and payment.

Free+

CRM-linked timer

Start, pause, resume, and stop a persistent timer from a person, company, opportunity, task, or project.

Free+

Manual entries and history

Add and review time entries with their source record, billable status, and edit history.

Free+

Projects and budgets

Track work against a linked company and review recorded hours beside an optional project budget.

Free+

Time and contribution reports

Drill into tracked effort and, where linked, paid QuoteBin invoices. Missing rates or payment links remain visible instead of becoming guessed profit.

10 / 11

Reporting & insight

See what the saved evidence supports—and where it does not.

Starter+

Dashboards

Review workspace-level pipeline, activity, and conversion views built from recorded data.

Starter+

Lead conversion views

Follow defined cohorts of captured contacts toward recorded qualification and opportunity outcomes.

Starter+

Activity reporting

Understand the follow-up and customer events your team has saved in the workspace.

Starter+

Form performance

Inspect recorded submission and conversion evidence with the source and time window in view.

Growth+

Custom reports

Preview and save supported grouped views of people, companies, opportunities, tasks, and tickets.

Growth+

Recorded-data scores

Use supported rule-based scores and health indicators as review aids, not as a published predictive Revenue Risk model.

Scale+

Custom-object reporting

Group and count records from a configured custom-object type using supported fields.

11 / 11

Workspace & control

Give each team a defined space, permissions, and ways to take its data with it.

Free+

Workspace membership

Keep records scoped to the workspace you select and invite teammates within your plan’s member limit.

Free+

In-app notifications

Receive supported workspace alerts about assigned work and other recorded events.

Free+

Personal SMTP email

Connect your own mailbox per workspace to send a reviewed, one-to-one message. This does not sync Inbox or Sent mail or enable campaigns.

Free+

Workspace owner and name

See active owners in workspace settings; an owner or admin can change a workspace’s display name without changing its ID or records.

Free+

Roles and permissions

Control who can view and manage supported areas; the server rechecks permissions when actions are submitted.

Free+

Workspace API tokens

Let authorized owners or admins create tokens for supported API access, subject to scope and security controls.

Free+

Responsive app

Use core LeadBin screens on desktop and mobile-sized browsers.

Free+

Installable app and selected offline work

Install the web app and use supported offline record or draft flows; confirm synchronization after reconnecting.

Scale+

Custom objects

Define additional record types for processes that do not fit the standard CRM entities.

Scale+

Audit log

Review supported administrative and record-change events for accountability.

Scale+

Data export

Export supported workspace data for review or transfer, subject to your role and the available workspace tools.

HONEST ABOUT WHAT IS LIVE

In pilot, not in the plan promise.

These capabilities have separate release requirements. A feature’s appearance in the app or a pilot does not mean it is generally available.

Approved pilot only

Google Gmail & Calendar

Optional per-user read-only activity sync is restricted to approved pilot accounts while provider verification continues.

Approved pilot only

Microsoft 365 mail & calendar

Read-only delegated mail and calendar sync is being validated in isolated workspaces; it is not open to every plan.

Selected-workspace pilot

Campaign email sending

CampaignBin is enabled per workspace and uses a workspace-connected Brevo or campaign SMTP account. Enabling it does not enable sending. Delivery still requires an approved workspace, verified sender and feedback, consent, suppression checks, and an explicit reviewed launch.

Not published

Predictive Revenue Risk

The proposed predictive model is not the live rule-based Revenue Rescue ranking and has not passed general-release validation.

Test pilot only

Customer-owned revenue integrations

A separate synthetic Stripe sandbox has been exercised; live customer billing and accounting data are not generally connected.

Internal pilot only

Customer portal

A read-only ticket portal has been tested internally but is not a general customer-facing plan feature.

FIND YOUR FIT

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