SERVICE & REPORTING / 8 MIN READ
Review a dashboard or custom report
Choose the right cohort and inspect source-data coverage.
Plan: Starter / Growth4 clear steps
Follow the steps
01
Open Dashboards
Select a built-in view for pipeline, activity, forms or service, depending on the question.
02
Check the time window
Confirm whether the view is a current snapshot or an event period before comparing values.
03
Trace an outlier
Open a source record for a surprising count or amount; correct the record if the saved data is wrong.
04
Save a supported custom view
On Growth or higher, preview supported grouped records and save the report if it answers a recurring question.
BEFORE YOU MOVE ON
Check the result
The report title, cohort and time range match the question you intended to answer.
Worth knowing
Missing sync activity is not evidence that no meeting or email occurred.